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Policy Development

How to create effective policies for volunteer engagement -- both to guide volunteers in their work and also to integrate them into overall agency policy for all staff.

Be Directive, Linda Graff, Well-Centred, Volunteer Canada, 1998
Benefits of Policies for Volunteer Programs, Linda L. Graff, Graff and Associates, 1997
Common Sense and Volunteer Involvement, Susan J. Ellis, Energize Hot Topic, 2012
Creating a Statement of Philosophy on Volunteer Engagement, Betty B. Stallings with Susan J. Ellis, Energize Inc., 2010
Employee or Volunteer: What’s the Difference?, Melanie Lockwood Herman, 2014
The Fair Labor Standards Act and Other Obstacles to Progress, Susan J. Ellis, Energize Hot Topic, 2006
I'll Never Understand Why Executives Still Don't Understand, Susan J. Ellis, Energize Hot Topic, 2011
Limiting Volunteers through Insurance Requirements, Susan J. Ellis, Energize Hot Topic, 2010
Mixed Messages to Volunteers Whom We’ve Asked to Be Friendly, Susan J. Ellis, Energize Hot Topic, 2015
Model Volunteer Handbook, Dr. Bill Wittich, Knowledge Transfer Publishing, 2003
An Overview of Volunteerism in County Government, Peter Lane, M.Ed., and Cynthia Shultz, M.PP.
Should Board Members Be Paid?, Mark Athitakis, Associations Now, 2014

Includes links to similar articles at end.

Should We Cap the Number of Hours a Volunteer May Serve Each Week?, Susan J. Ellis, Energize Hot Topic, 2013
Volunteers as the "Third Branch" of an Organization, Susan J. Ellis, Energize Hot Topic, 1997
The Wall of Executive Indifference, Susan J. Ellis, Energize Hot Topic, 1999
When the Ax Falls: Budget Cutting and Volunteers, Susan J. Ellis, Energize Hot Topic, 2009
Why Is It Labor Unions vs. Volunteers?, Susan J. Ellis, Energize Hot Topic, 1997
"Why?" Is More Powerful than #@#%!, Susan J. Ellis, Energize Hot Topic, 2012

Guide from Volunteer Canada on how to consult stakeholders in the development, design, delivery or review of services and programs.

, pp. 37

Produced by the National Centre for Volunteering (UK), this booklet examines how developing the right policies leads to a more diverse volunteer corps.

, 2002, pp. 20

When newspapers in England reported of serious breaches of trust between volunteers and their organisations in 2009, Volunteering England was prompted to set up the Volunteer Rights Inquiry to begin to understand the nature and scope of the problems experienced by volunteers and identify suitable remedies. This Interim Report goes into detail about the findings of the intensive set of hearings held.  In 2014, a Final report of the Call to Action Progress Group following the Volunteer Rights Inquiry was produced by NCVO.

, 2010, pp. 32
sets out an agenda of undertakings for both the government and the voluntary and community sector in England. Published in 2001 and revised in 2005.  Also see the Institute for Volunteering Research's review of the Code in 2009, 5 years after its creation:  http://www.ivr.org.uk/component/ivr/the-compact-code-of-good-practice. , 2005, pp. 22
Archival Collection of Ivan H. Scheier

IvanScheier was one of the most instrumental and forward-thinking leaders in the volunteerism field for over three decades. Before his death in 2008, Ivan gave more than 700 pages of his innovative writings, most out of print and only available online, to Regis University. This remains a remarkable trove of cutting-edge ideas, notably about volunteer-employee relations and the role of the volunteer resources manager.

Community Development Policy (New Zealand)

NZ government site offering policy statements, reports,and other materials on volunteering as well as other community development,  including a study of Maori volunteering.

Minnesota Historical Society Policies and Procedures

Excellent sample document.

Templates - from Volunteer Scotland

Volunteer Scotland is developing and posting a variety of templates for volunteer resources managers to use as a starting point for creating their own forms. New templates continue to be added, but here's a sample of the contents: volunteer agreement template; diversity monitoring form template; volunteer exit questionnaire template; volunteer policy template.

Print and e-Books in Our Store

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Demystifies risk management and sets out in plain language what every volunteer program needs to know about this sometimes scary, always critical subject.

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Definitive guide for screening volunteers and employees, explaining why and how to assure everyone's protection.

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Helps those in national or large organizations to think about how branch or regional offices can strengthen, support, and extend their reach.

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A walk-through of the importance of developing policies for and about volunteers, with clear examples and templates.

Book cover for From the Top Down

Outlines the key executive decisions necessary to lay the foundation for successful volunteer involvement: policies, budgeting, staffing, employee-volunteer relationships, legal issues, cost and value of volunteers, and more.

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Workbook of checklists, worksheets, idea stimulators, and other practical tools for senior-level leaders to incorporate volunteer involvement as a key ingredient in the overall strategy of an organization.

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Detailed guide about developing a handbook for new volunteers, with specific suggested topics and examples of policy statements.

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A how-to guide to fulfilling the role of board treasurer, written in simple, clear language for the non-accountant.

A validating tool for analyzing the effectiveness of an organization's volunteer management practices, with complete Scoresheets and instructions to conduct the process successfully.

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