Profession of Volunteer Management

Virtual Volunteering Revisted

By Susan J. Ellis

The Web enabled a new way to volunteer online and 20 years later virtual volunteering has become a critical part of our field. Take a poll to compare your experience to others.

When newspapers in England reported of serious breaches of trust between volunteers and their organisations in 2009, Volunteering England was prompted to set up the Volunteer Rights Inquiry to begin to understand the nature and scope of the problems experienced by volunteers and identify suitable remedies. This Interim Report goes into detail about the findings of the intensive set of hearings held.  In 2014, a Final report of the Call to Action Progress Group following the Volunteer Rights Inquiry was produced by NCVO.

2010
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Originally developed by the former Association for Volunteer Administration and kept current by the Council for Certification in Volunteer Administration (http://www.cvacert.org).
2006
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Guide from Volunteer Canada on how to consult stakeholders in the development, design, delivery or review of services and programs.

2002
37
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Urban Institute, UPS Foundation, the Corporation for National and Community Service, and the USA Freedom Corps
2004
34
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Ben Cairns and Romayne Hutchison, Centre for Voluntary Action Research at Aston Business School, UK
2006
40
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Volunteer Management Resource Center

Action Without Borders/Idealist.org, partnering with Energize, launched the Volunteer Resource Management Center in 2007 as a comprehensive site focusing on the role of the volunteer program manager .

Volunteering England - Volunteer Centres

Web area explaining what volunteer centers do and how they are critical in supporting volunteering.

Investing in Volunteers (IiV)

"The UK quality standard for good practice in volunteer management." Detailed and comprehensive set of occupation standards for the role of volunteer program manager and benchmarks for organizations.

Council for Certification in Volunteer Administration

Advances the profession and practice of volunteer resource management by certifying individuals who demonstrate knowledge and competence in the leadership of volunteers. Certified in Volunteer Administration (CVA) is an international credential awarded to practitioners with at least 3 years of experience who successfully complete an exam and written portfolio process. Originally developed by the Association for Volunteer Administration (AVA) several decades ago, the credentialing program is now sponsored by the Council for Certification in Volunteer Administration. See their Web site for details on dates throughout the year for new groups and qualifications.

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