We tried to send a response to this e-mail but received an "address unknown." So it occurred to us, why not post it! I really appreciated your recognition ideas, and am hoping you can help me a little further. I work in the Minnesota Zoo's volunteer department and several of our volunteers are about to pass the 20 year milestone. We're looking for a great gift item for them for under $40. Do you have any ideas? What do other agencies do? Any ideas would be helpful. Here are some responses: Can you dedicate an exhibit that started when they did? Or make a "Walk of Fame" and put their names on bricks? How about choosing 20 long-lived animals and naming them for the volunteers? Plant a tree in an exhibit and create a "Grove of Volunteering". Dedicate part of your re-education area in their honor and put up a plaque with their names listed. It's SO EASY when you start looking inside the organization - after all, they've spent 20 years working for the zoo, what better way to reward them than to make them truly a "part of it" by dedicating something in their honor? (P.S. Also cheaper than finding a gift that's appropriate, cheap, and suits the organization's mission too!) It's always easier thinking up ideas for someone else's programs!