Keep Those Volunteers Around
A back-to-basics book on volunteer retention.

Keeping Volunteers: A Guide to Retention
How to enhance volunteer retention and motivation, avoid volunteer burnout, get beyond short-term commitments, and more – subjects of critical interest to every volunteer program manager.

Making Dreams Come True without Money, Might or Miracles
Inspiring examination of why dreams die, how to keep dreams alive, forming dream-nurturing environments, and rules for dreamers and Dream-Catchers.

Measuring Up
Dozens of forms to plan for and then fairly assess your program readiness, success, climate, volunteer performance, training, change, customer services, communication, recruitment, recognition, image and much more.

Model Volunteer Handbook
Detailed guide to developing an essential handbook for new volunteers, with specific suggested topics and examples of policy statements.

Outreach in Cyberspace
How to recruit volunteers using the Internet. Updated appendix to the third edition of Susan Ellis’ best-selling Volunteer Recruitment Book.

Proof Positive
21st Century Revision of a classic! The basics of a volunteer recordkeeping system: the why and how of application forms, volunteer data files, assignment records, time and activity reports, proving impact.