The "Handling Volunteer Performance Problems" Training Module identifies some of the causes of volunteer performance problems and examines options for dealing with volunteer performance gaps and support for changed behavior .
Included in the module are learning objectives, suggested script and expandable activities, key concepts and notes to trainer, PowerPoint slides, handout masters, a bibliography, a workshop evaluation form and more.
The complete
Training Busy Staff to Succeed with Volunteers: The 55-Minute Training Series contains 12 modules, of which this is one. You can buy the
complete set for only $69.00, which includes a bonus section "Designing a Training Program," a guide for assessing staff training needs, resources and practical techniques for gaining staff buy-in, tools for promoting staff's effective utilization (competency) and support of volunteers, and a review of the basics of good training and delivery.
Energize, Inc., 2007, 32 pages + PowerPoints, ISBN 978-0-940576-53-7, electronic version only