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Access our news feed2009 CVA Exam Primary References
The "Certified in Volunteer Administration" (CVA) credential is offered for practitioners in volunteer resources management by the Council for Certification in Volunteer Administration. The 2009 CVA exam is based on the following list of resources. For more information, contact ccva@comcast.net.
Available from Energize, Inc.
From the Top Down: The Executive Role in Volunteer Program Success. Susan J. Ellis. Energize, Inc., 1996. http://www.energizeinc.com/bookstore.html.
The Virtual Volunteering Guidebook: How to Apply the Principles of Real-World Volunteer Management to Online Service. Susan J. Ellis and Jayne Cravens, Impact Online, Inc., 2000. Introduction and Chapters 8 and 9. Free download at www.energizeinc.com/art/elecbooks.html.
Volunteer Management: An Essential Guide, 2nd Edition. Joy Noble, Louise Rogers, and Andy Fryar. Volunteering SA Inc., 2003. http://www.energizeinc.com/store/5-210-E-1.
Measuring the Difference: A Guide to Outcome Evaluation for Volunteer Program Managers. Melissa Eystad, Minnesota Department of Human Services, 1997.
Free download at www.energizeinc.com/art/elecbooks.html.
"Highly-skilled Volunteers = High Impact Results!" Jill Friedman Fixler, 2005. Article in e-Volunteerism: The Electronic Journal of the Volunteer Community. Purchase the article at http://www.energizeinc.com/store/99-061-E-1. e-Volunteerism subscribers can log in at http://e-volunteerism.com/quarterly/05oct/05oct-fixler.php.
“Volunteer Retention and Feelings of Connection.” Rick Lynch, 2000. Article in
e-Volunteerism: The Electronic Journal of the Volunteer Community. Purchase the article at http://www.energizeinc.com/store/99-011-E-5. e-Volunteerism subscribers can log in at http://e-volunteerism.com/fall2000/lynchintro.php.
“Diversity Continuum: Indicators of Success”. Planned Parenthood Federation of America, 2000. Article in e-Volunteerism: The Electronic Journal of the Volunteer Community. Purchase the article at http://www.energizeinc.com/store/99-014-E-3. e-Volunteerism subscribers can log in at http://e-volunteerism.com/quarterly/01sum/indicators.php.
Available from Other Sources
Professional Ethics in Volunteer Administration. Council for Certification in Volunteer Administration, 2005. Available at: www.CVAcert.org/professional.htm (FREE)
No Surprises: Harmonizing Risk and Reward in Volunteer Management. Herman, Melanie and Oliver. Nonprofit Risk Management Center. Chapters 1-9 ONLY. Available from: http://nonprofitrisk.org/store/no-surprises.shtml .
Complete Guide to Ethics Management: An Ethics Toolkit for Managers. Carter McNamara, Authenticity Consulting, LLC, 1997-2008. Available at: http://www.managementhelp.org/ethics/ethxgde.htm. (FREE)
Volunteer Recruitment: Tips From The Field. Sarah Jane Rehnborg & Betsy Clubine.
Available at: http://www.serviceleader.org/new/managers/2004/03/000213.php (FREE)
Partnerships, Collaborations and Alliances: Managing for Success. Sandra Woodworth, 2005. Available at: http://www.charityvillage.com/cv/research/partner_woodworth.pdf (FREE)
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