2008 CVA Exam Primary References
The "Certified in Volunteer Administration" (CVA) credential is offered for practitioners in volunteer resources management by the Council for Certification in Volunteer Administration. The 2008 CVA exam is based on the following list of resources. For more information, contact ccva@comcast.net.
Available from Energize, Inc.

From the Top Down: The Executive Role in Volunteer Program Success. Susan J. Ellis. Energize, Inc.: Philadelphia, PA. 1996. http://www.energizeinc.com/bookstore.html.
Virtual Volunteering Guidebook: How to Apply the Principles of Real-World Volunteer Management to Online Service. Susan J. Ellis and Jayne Cravens, Impact Online, Inc., 2000. Introduction and Chapters 8 and 9. Free download at www.energizeinc.com/art/elecbooks.html.
Measuring the Difference: A Guide to Outcome Evaluation for Volunteer Program Managers. Melissa Eystad, 1997. Free download at www.energizeinc.com/art/elecbooks.html. Hard copy upon request to
eye-stad53[at]spacestar.net for $5.00 shipping and handling fee.
Available from Other Sources
The Volunteer Management Handbook, ed. Tracy Daniels Connors, Wiley Nonprofit Series, New York, 1995. Available online from: www.ASAEcenter.org/bookstore or Amazon.com
.
“Emerging Partnerships: New Ways in a New World”. Peter F. Drucker Foundation, December 1996. Free download at http://www.leadertoleader.org/forms/partners.pdf.
“Volunteer Risk Management”. Melanie Herman, Nonprofit Risk Management Center.
30-minute tutorial can be accessed at: http://nonprofitrisk.org/tools/volunteer/volunteer.shtml.
CVA Reader Sent to All Registered Candidates
Professional Ethics in Volunteer Administration. Association for Volunteer Administration, Richmond, VA. 2005.
“The Relevance of Professional Ethics”, Kathy Perun, CVA and Katie Campbell, CVA. Volunteer Management Magazine, Summer 2005.
“Cultural Competency: Not a Lump Sum of Stereotypes.” Nora Silver, The Journal of Volunteer Administration, Vol. 20, No. 1, 2002.
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