Spring Cleaning: Revamp! Refurbish! and Renew! Your Volunteer Program
Are
there ideas, objects, or even people weighing down your volunteer
program? "Spring Cleaning" is a great excuse for dealing
with some of these issues. Take a good look around you. You probably
see at least one thing that needs work but you've been putting it
off for months. Throw open a window, let in some fresh spring air
and sunshine and let's get to work! Volunteerism expert Susan J. Ellis
offers these tips to get you started:
- Form a "Spring Cleaning" task force of 6 to 8 volunteers
(some who've been around a long time and some new ones) and paid
staff supervisors to help steer your evaluation plan. Invite a volunteer
management colleague from another agency to sit in, too.
- First assess where you are by collecting evaluative feedback from
program participants. Focus your attention: pick one to three areas
or issues that you are most interested in studying. Then work with
your task force to formulate questions that will reveal useful information
about those areas. But it's always ok to ask respondents: "And
what else would you like to tell us?"
- Announce, with some fanfare, that you will be asking everyone
a lot of questions in the next few weeks. Also launch some informal
data gathering, such as a "question of the week" on a
public bulletin board, with lots of index cards and thumbtacks to
encourage anyone who passes by to respond. Change the question weekly
and summarize the previous week's responses to show that you read
them!
- Ask volunteers: "If we had to cut one activity out of your
assignment, what could we eliminate with the least amount of negative
impact?" Then ask the paid staff the same question from their
point of view: "If we had to cut one thing that volunteers
do in their assignment
."
- Ask yourself: "What task am I doing now that I'd love
to remove from my to-do list?" (Then assess whether you still,
in fact, need to do this, or can stop doing this, or could recruit
a volunteer to do it instead.)
Other good questions to ask program participants:
- What skills or talents do you have that we have never asked
you to apply on our behalf?
- What needs do you think our clients have that we don't seem
to be addressing?
- What would make volunteering here even better?
- Now get out that "back burner" list of new program ideas
that has been sitting around for a long time. Toss these out to
your Spring Cleaning Task Force and see which ideas generate enthusiasm.
How might some of these possibilities become reality? What might
you stop doing to make room for something new?
- Invite a colleague to your office and together take a look at
your shelves and files. As you explain what you have in the office,
think about whether you really need items at your fingertips out
in the open. Or might some go into files, be boxed for storage,
or even--gasp!-be thrown out? What about your books and reference
materials. Are any still unread that you might schedule to read
soon? Does your colleague want to borrow anything? Then go and visit
your colleague's office and reciprocate!
Find more great tips on every aspect of volunteerism at the Energize
Web site <www.energizeinc.com>, filled with over 1000 pages
of free information. Don't forget to check out the online bookstore,
because now that you've cleared some space in your office, you've
got room on those bookshelves for some great titles like The Volunteer
Recruitment Book by Susan J. Ellis and What We Learned (the Hard Way)
About Supervising Volunteers by Jarene Frances Lee! And if Spring
cleaning left you with a little extra money in the budget, make sure
you subscribe to e-Volunteerism: The Electronic Journal of the Volunteer
Community <www.e-volunteerism.com> -- keep up with the latest
news and innovations in the field around the world for just $40 annually!
Call Energize, Inc. at 1-800-395-9800 or write to us at 5450 Wissahickon
Ave, Philadelphia, PA 19144 for more information. In the Philadelphia
area use 215-438-8342.
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Contact Information for Reprints:
Energize, Inc., www.energizeinc.com
5450 Wissahickon Ave.
Philadlephia, PA 19144
(215) 438-8342
info@energizeinc.com
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