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Responses to:
Spring Cleaning: Take a Fresh Look at Your Volunteer Program

Submitted 17 July 2007 by Andrea Hildreth, Volunteer Manager, Bread & Roses, California, USA
I came to the web desperate for help with one or two volunteer issues. Your article led to my realization that I do not need help with one or two issues, our entire volunteer program needs review and redesign.  I plan to employ your Spring Cleaning system with enthusiasm, omitting only the inclusion of a colleague. Thank you for aiding me in this vision and providing the format to make it happen.

Submitted 2002 May 28 by Colleen Kelly, Executive Director, Volunteer Vancouver, British Columbia, Canada
I think this hot topic is too limited. It's about more than spring cleaning the volunteer program - it's about spring cleaning the entire organization. We have to flip-flop everything we're doing in all our organizations to involve volunteers more effectively. And that means (non-violently!) getting rid of staff as well as volunteers. How many of us are up for that challenge?

Submitted 2002May24 by Sue Kelley, Coordinator of Volunteer Services, United Community Ministries, Virginia
A really great topic. Like many others, I have been super busy with spring activities. This article comes at just the right time. My goals and objectives for the new fiscal year beginning in July are on target with this "Hot Topic". We have grown really "stagnant, musty, and in need of change" (and those words are hard to admit to). I have been working on a tool to use to begin the "spring cleaning" process and your article is a great resource.

Submitted 2002May20 by Laurie Pagel, Income Development Specialist American Cancer Society, WI/US
It has become glaringly obvious to me that I do need to eliminate the chairperson on one of my committees along with most of her friends who are also on the committee. They plan a special event which helps raise funds for my organization, but none of them like to fundraise! I'm positive if my chairperson leaves, the other volunteers will go with her as she is the one who brought them all on board. While she isn't a good fundraiser, she is influential in the community and I need at least some people to run the
event this year. The question here is how do I "fire" some volunteers and still keep my event going in the community?"

Submitted 2002May17 by Diane Liepper, Leipper Management Group
I think Susan's ideas regarding Spring Cleaning are great. It seems we spend all our time getting programs up and running and getting volunteers to fill needed positions then breath a sigh of relief, go on to the next project, and let the program sink or swim on its own. The responses seem to indicate the two major reasons why more people don't appear to be enthused about spring cleaning - time and fear of opening Pandora's box.

I think if we would choose to make the time to get a Spring Cleaning committee up and running, using Susan's suggestions as a starting point for developing the structure, it would save time and volunteers in the long run. It is a great way to catch any trouble spots before a program fails or a volunteer leaves and we wonder why.A lot of the suggestions could fit right in with accountability and documentation needs that we already have to do for our agencies.

Most concerns about opening Pandora's box can be minimized by a well structured committee, clear goals, and good communication. Getting volunteers involved in assessing, evaluating, and implementing changes not only brings in new ideas, it enhances ownership, and provides opportunities for growth and new skill development. That in addition to taking a hard look at your programs and weeding out, revamping, and/or enhancing duties and opportunities all help keep your programs fresh and up to date which tends to build stronger volunteer committement.

Submitted 2002May15 by Janet Hayley, Manager of Volunteers, Ontario
I liked the topic! I am very surprised it did not strike a responsive chord with other readers (see Susan's comments) Perhaps they, like myself, are caught in the spring whirlwind - the flurry of spring events & workshops, Volunteer Appreciation events, end-of-year deadlines etc. I scanned and printed your article but had no time until now to respond to it. Besides the above activities, this is the time of year when we update volunteer records, and I found the suggested questions to ask volunteers VERY helpful. Though forming a committee is unlikely (nice if you have the luxury of time) I have been inspired to take a fresh look "to identify areas or issues that have gotten stale, musty, and in need of change. Another point that I considered to be relevant: "Consider the work of your organization and the needs of the people you serve. What are the most pressing concerns today? Assess whether volunteer activities are addressing the most critical needs or the peripheral ones". These are good challenging thoughts. Even if I do not attack the Spring Cleaning in the manner suggested, I hope the inspiration received will be evidenced in my thought process and actions.

Submitted 2002Apr08 by "Procrastinator"
Seeing that there were no responses made me re-read this article. At first, I did just skim because the suggestions you had were ideas I have been pushing off until another time. It's that problem of getting the time to "clean" the vol. program or recruiting and training a volunteer to take over a job I don't necessarily have to do but still needs to be done. So, I have printed the article and placed it in my 'to-do' file at least and that will keep these much needed tasks close-at-mind, at least. Also, I sometimes hesitate asking too many volunteer's opinions about the program because then I just open up over 200 floodgates. But I know that one of those floodgates will be a wealth of new ideas. It's just taking the plunge and dealing with it.
Sincerely, the procrastinator

Submitted 2002Apr8 by Susan Ellis
Hi again from Susan. It's been several years since we did not receive a response by now to a new Hot Topic. Wasn't this provocative enough? Does it seem like advising, rather than pushing hot buttons? Maybe I wasn't obvious enough about what I thought was "hot" in this suggestion.

OK. I'll focus the possible controversy or issues to respond to:

  • When was the last time you eliminated a volunteer assignment and why?
  • Would you like to eliminate some activity but feel you can't? Why?
  • Feel like eliminating someONE (non-violently, of course)? What's stopping you?


If you don't like these questions, tell us why this topic didn't interest you!

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