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Articles and excerpts on this subject
- A Few Pointers On the Unpleasant Topic of Firing Volunteers by Sarah Jane Rehnborg, Ph.D.
- Be Directive from Well Centered
- Beginning with Day One from Library Volunteers
- Dealing with Difficult Drop-In Volunteers (Q&A with Steve McCurley on Energize Book Blog)
- Greetings and Communications from YACV Manual
- How to Delegate from the Virginia Organizing Project
- Keep Those Volunteers Around: Chapter Three from Keep Those Volunteers Around
- Maintaining Communication Linkages from Volunteer Management
- Eight Myths About Difficult Volunteers, from the book New Competencies for Volunteer Administrators
- Older Volunteers/Aging in Place, from What We Learned (the Hard Way) about Supervising Volunteers
- Providing a Sense of Control to Volunteers from Keeping Volunteers: A Guide to Retention
-
Rationale for Volunteer to Supervisor Ratio, National CASA Association
- Reprimanding, from Handling Problem Volunteers
- Self-Evaluation in the Supervision of Volunteers: Three Helpful Questions, by Sarah H. Elliston, from Volunteering magazine, March 1999
- A Volunteer Needs a Good Reason for Doing the Task, from Volunteers: How to Get Them, How to Keep Them
- Who Supervises? from Leadership and Management of Volunteer Programs
Free electronic books on this subject
Becoming
a Better Supervisor: A Resource Guide for Community Service Supervisors
(full PDF or download in 10 sections)
Developed by the National
Service Resource Center to help front-line supervisors in all kinds
of community service programs. The guide was drawn from three major
sources of information: a comprehensive needs assessment; views
of supervisors who participated in Supervisory Skills Workshops;
and literature of specialists in the fields of supervision, management,
and community participation.
Websites with information on this subject
Building Skills to Supervise Volunteers
http://conserveonline.org/coldocs/2000/11/Superv3.ppt
Presentation by Amy Mayfield at the 2000 International Conservation Science and Stewardship Conference (PowerPoint slides).
CASA Volunteer
Management Materials
http://www.casanet.org/program-management/volunteer-manage/index.htm
Excellent site from Court
Appointed Special Advocates (CASA) for universal information on
many volunteer management topics -- scroll down page for the lengthy
section on "Volunteer Supervision," and stop for other
topics along the way.
Community Toolbox
http://ctb.ku.edu/tools/en/sub_section_main_1146.htm
"Providing Supervision
for Staff and Volunteers" section of this larger site on all
aspects of community program development.
Measuring Performance http://hrca.ns.ca/new/volunteer/manual/section7/section7.htm
Supervising Volunteers Slideshow
http://volunteer.co.marion.or.us/intra/mod2/index.htm
Online slide show covering six aspects of working with volunteers, including a self-check quiz to test your knowledge, from Marion County, OR Volunteer Opportunities.
Supervision
http://hrca.ns.ca/new/volunteer/manual/section5/section5.htm
Sections 7 and 5 of the Volunteer Manual from the Halifax Regional CAP Association (Canada)
Virtual Interactive Appendix to What We Learned (the Hard Way!) about Supervising Volunteers (And add your own success stories to it!)
Volunteering England’s Best Practice Section on Support and Supervision
A variety of practical articles, links and sample materials.
Youth Justice
Board - Mentor Support and Supervision
http://www.yjb.gov.uk/en-gb/practitioners/Prevention/Mentoring/
MentoringManagementGuidance/Training/MentorSupportandSupervision/
Practical tips from this
British program, applicable to all sorts of volunteer work.
5/18/09
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