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Articles and book excerpts on this subject
- It Starts with You...The Volunteer Administrator, from the Journal of Volunteer Administration
- Just Pay Them: Volunteers' Managers Getting Shorted in Pay from the Nonprofit Times
- Preparing for the Volunteers First Day, from the Focus on Volunteering KopyKit
- Recognizing Your Role, from The (Help!) Guide
- The Skills Required for Leading Volunteers, series of 6 articles on the Helium site under “Nonprofits”
- Starting a Volunteer Program in an Organization, 12-pg PDF from the Points of Light Foundation
- Ten Things to Research, Evaluate or at Least Think About from The Seven Rs of Volunteer Management
Free electronic books on this subject
- Professional Ethics in Volunteer Administration, originally developed by the former Association for Volunteer Administration and kept current by the Council for Certification in Volunteer Administration (http://www.cvacert.org).
- Successful Strategies for Recruiting, Training, and Utilizing Volunteers: A Guide for Faith- and Community-Based Service Providers, Substance Abuse and Mental Health Services Administration (2005, 56 pages)
Focuses on prevention, treatment, and recovery services for substance abuse and mental illness; however, the principles described apply to any field and may help organizations understand how to start and manage a successful volunteer program.
- Turn Your Organisation into a Volunteer Magnet, 2nd ed.
Edited by Andy Fryar, Rob Jackson, and Fraser Dyer (2007, 204 pp.)
Essays from contributing volunteer managers around the world on attracting the best and most diverse volunteers and then working with them successfully.
This excellent, free, 44-page guide demonstrates wonderfully how to apply research to practice by applying data in the National Survey to specific aspects of volunteer management. By Norah McClintock for the Canadian Centre for Philanthropy and Volunteer Canada (2004).
- Volunteer Management Competencies: Indicators from Novice to Expert by Anne Schink of the Maine Commission for Community Service (2007).
Introduction to the basics of volunteer management in a 106-page PDF from Volunteer Victoria in Canada.
Web sites with introductory or summary materials on the basic elements of volunteer management:
Action Without Borders/Idealist.org, partnering with E
nergize, launched the
Volunteer Management Resource Center - http://www.idealist.org/vmrc - in 2007 as a comprehensive site focusing on the role of the volunteer program manager .
See also Major Web Information Sources
Georgia Volunteer
Program Management Manual
http://www.ltcombudsman.org/ombpublic/49_507_1799.cfm
From the National Long
Term Care Ombudsman Resource Center, this 7-chapter online manual
was written for ombudsman programs but contains much generic information.
Good Practice
Guide
http://www.brightonhovevolunteers.org.uk/goodpractice/
Overview of volunteer
management basics from the Brighton and Hove Volunteer Bureau
in the UK.
Illinois State
Volunteerism and Community Service Guide
http://www.illinois.gov/volunteer/techassistance.cfm
Lengthy overview of
the basics of creating a volunteer program.
Investing in
Volunteers Toolkit
http://iiv.investinginvolunteers.org.uk/newsviews/IiVToolkit/
Free interactive e-learning
tool from the UK offers advice and simple ‘session plans’
with of a range of online activities such as case studies, assignments,
quizzes, and multi-media presentations. The Toolkit has been designed
as an individual and organisational ‘Guided Discovery
Learning’ approach to better understand the concept
of quality standards in volunteer program management.
LGBT Consortium (UK)
http://www.lgbtconsortium.org.uk/c1/activities/involved/resources_lgbt.php
Have created an entire Web area with free downloadable resources called collectively: Volunteering on a Shoestring (not another toolkit!). Written in 2008 for the LGBT community but applicable to any setting, especially those at the grassroots level. Includes PDF guides, templates and case studies.
"My Improvement
Plan" from the Corporation for National
and Community Service
http://nationalserviceresources.org/
An online tool to identify
the resources you most need to improve your service or volunteer
program. Go to the page above and click on "My Improvement
Plan" for an online self-assessment process that produces
a set of resources tailored for your needs. The Resource
Center is free but you will need to log in.
National Occupational
Standards for Recruiting and Managing Volunteers
http://www.ukworkforcehub.org.uk/DisplayPage.asp?pageid=8701
The Voluntary
Sector National Training Organisation's
detailed and comprehensive
set of occupation standards for the role of volunteer program
manager in the UK (available free in PDF and Word formats).
Northern Ireland
Volunteer Development Agency
http://www.volunteering-ni.org/what_we__do/publications/
Extensive selection
of free, downloadable publications, checklists, and tools for
volunteer program managers.
UPS Best Practice
Toolbox
http://community.ups.com/philanthropy/toolbox.html
Strategies for community
impact and successful model volunteer programs.
Voluntary Matters
1+2
http://www.voluntarymatters1and2.org/people/volunteers/index.html
Voluntary Matters
3
http://www.voluntarymatters3.org/index.html
Online learning sites
supporting community television programmes of The Media Trust
in the UK, focused on volunteer management. Innovative use
of case studies, discussion questions, off-line activities, and
resources.
Volunteer Management
Resource Kit
http://www.volunteeringqueensland.org.au/forms/vol
man resource web kit.PDF
Guide to the essentials
of volunteer management from Volunteering Queensland in Australia.
Wisconsin 4-H
Volunteer Development and Management
http://4h.uwex.edu/resources/mgt/volunteer.cfm
Resources for 4-H volunteer
leaders and ideas for recruitment, training, utilizing, and recognizing
volunteers.
Relevant Hot Topic essays
- It’s Volunteers and Money - May '08
- So, What Do You Do? - Jan '08
- Helper Triage: Volunteer Management in Emergencies - Dec '07
10/24/08
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