Role of Director of Volunteers

Books on this topic

Articles and book excerpts on this subject

Free electronic books on this subject

"A Guide to Investing in Volunteer Resources Management: Improve Your Philanthropic Portfolio"
Part of AVA's "Positioning the Profession" project, this unique 21-page guide can be used anywhere to educate funders about the value of supporting volunteer efforts.

The Hidden Workforce: How to Make the Most of Volunteers in Child- and Youth-Serving Agencies by the New England Network for Child, Youth& Family Services -- a 64-page toolkit that takes a clear-eyed look at what volunteers can really do in child- and youth-serving agencies, and how to get started growing or improving your own volunteer program, whatever your setting (2010).

Influencing Up: A Guide to Gaining Executive Support for Volunteering and Volunteer Management, from Volunteering England (2010, 40 pg.)

Professional Ethics in Volunteer Administration, originally developed by the former Association for Volunteer Administration and kept current by the Council for Certification in Volunteer Administration (http://www.cvacert.org).

Successful Strategies for Recruiting, Training, and Utilizing Volunteers: A Guide for Faith- and Community-Based Service Providers, Substance Abuse and Mental Health Services Administration (2005, 56 pages)
Focuses on prevention, treatment, and recovery services for substance abuse and mental illness; however, the principles described apply to any field and may help organizations understand how to start and manage a successful volunteer program.

Turn Your Organisation into a Volunteer Magnet, 2nd ed.                                       Edited by Andy Fryar, Rob Jackson, and Fraser Dyer (2007, 204 pp.)
Essays from contributing volunteer managers around the world on attracting the best and most diverse volunteers and then working with them successfully.

Understanding Canadian Volunteers:  Using the National Survey on Volunteering, Giving and Participating to Build Your Volunteer Program
This excellent, free, 44-page guide demonstrates wonderfully how to apply research to practice by applying data in the National Survey to specific aspects of volunteer management.  By Norah McClintock for the Canadian Centre for Philanthropy and Volunteer Canada (2004).

Volunteer Management Competencies: Indicators from Novice to Expert by Anne Schink of the Maine Commission for Community Service (2007).

Web sites with introductory or summary materials on the basic elements of volunteer management:

Action Without Borders/Idealist.org, partnering with Energize, launched the
Volunteer Management Resource Center - http://www.idealist.org/vmrc - in 2007 as a comprehensive site focusing on the role of the volunteer program manager .

See also Major Web Information Sources

Good Practice Guide
http://www.bh-impetus.org/volunteeringgoodpractice/
Overview of volunteer management basics from the Brighton and Hove Volunteer Bureau in the UK.

Illinois State Volunteerism and Community Service Guide
http://www2.illinois.gov/serve/Pages/managing_programs.aspx
Lengthy overview of the basics of creating a volunteer program.

Investing in Volunteers Toolkit
http://iiv.investinginvolunteers.org.uk/newsviews/IiVToolkit/
Free interactive e-learning tool from the UK offers advice and simple ‘session plans’ with of a range of online activities such as case studies, assignments, quizzes, and multi-media presentations. The Toolkit has been designed as an individual and organisational ‘Guided Discovery Learning’ approach to better understand the concept of quality standards in volunteer program management.

LGBT Consortium (UK)
http://lgbtlondon.com/content/volunteering_shoestring_not_another_toolkit
Have created an entire Web area with free downloadable resources called collectively: Volunteering on a Shoestring (not another toolkit!). Written in 2008 for the LGBT community but applicable to any setting, especially those at the grassroots level. Includes PDF guides, templates and case studies.

National Occupational Standards for Management of Volunteers
http://www.skills-thirdsector.org.uk/national_occupational_standards
/management_of_volunteers_standards/
The Voluntary Sector National Training Organisation's
detailed and comprehensive set of occupation standards for the role of volunteer program manager in the UK (available free in PDF and Word formats).

Northern Ireland Volunteer Development Agency
http://www.volunteering-ni.org/what_we__do/publications/#Volunteer%20Management
Extensive selection of free, downloadable publications, checklists, and tools for volunteer program managers.

Voluntary Matters 1+2
http://www.voluntarymatters1and2.org/people/volunteers/index.html
Voluntary Matters 3
http://www.voluntarymatters3.org/index.html
Online learning sites supporting community television programmes of The Media Trust in the UK, focused on volunteer management.  Innovative use of case studies, discussion questions, off-line activities, and resources.

Wisconsin 4-H Volunteer Development and Management
http://4h.uwex.edu/resources/mgt/volunteer.cfm
Resources for 4-H volunteer leaders and ideas for recruitment, training, utilizing, and recognizing volunteers.

 

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