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Internet, Online Community, Virtual Volunteering, Social Networking

Books on this topic

Articles and book excerpts on this topic:

Special:  A free copy of the Keyboard Roundtable article that was published in the Oct-Dec 2007 issue of e-Volunteerism:  Why Can't We Persuade Our Field to Interact Online?

 

Free electronic books on this topic:

Bridging the Digital Divide - Connecting Volunteers

Short handbook developed for volunteers in Brazilian charities in Sao Paulo providing basic, practical information for making the most of e-mail and the Internet in their service.  Available in English and Portugese versions.

The Virtual Volunteering Guidebook (pdf file): How to Apply the Principles of Real-World Volunteer Management to Online Service by Susan J. Ellis and Jayne Cravens.
Comprehensive look at how to develop and manage an online volunteer program.

Available in Spanish (la traducción de la Guía de Voluntariado Virtual de Susan Ellis y Jayne Cravens) at:

http://evoluntas.wordpress.com/2006/08/31/guia-de-voluntariado-virtual/

Impact of Information and Communications Technology on Volunteer Management
http://nonprofitscan.imaginecanada.ca/files/kdc-cdc/harrison_report_eng.pdf
Study by Vic Murray and Yvonne Harrison of the University of Victoria, for the Canadian Centre on Philanthropy, 2002 (free PDF).

Volunteering in the Information Society

Report by Manuel Acevedo on worldwide involvement of volunteers in information and communications technology (ICT), especially related to human development. (October 2005)

Youth as E-Citizens Report

Report by American University's Center for Social Media (155-pages, 2004) about how an online youth civic culture, largely unnoticed by the general public, has taken root on the Internet and is fostering Generation Y's participation in U.S. politics and community affairs.

 

Web sites with useful information on this topic:

ammado

http://www.ammado.com/

ammado connects nonprofits, socially responsible companies and engaged individuals in an interactive and unique environment, harnessing the power of the Internet to accelerate communication, awareness and fundraising. It started in 2007 and is available in 12 languages.

Care2

http://www.care2.com

A social network site that makes "it easy for everyone to live a healthy, green lifestyle and impact the causes they care about most."  Example of a thriving online community (over 10 million members).

Convio Connection

http://www.convio.com/site/PageServer?pagename=news

_newsletter

Sample articles from free bimonthly newsletter for nonprofits on how to attract constituents, drive action, and build loyalty through online relationship management.

Coyote Communications Technology Tip Sheets

www.coyotecommunications.com/whatsnew.html

Jayne Cravens, the guru of virtual volunteering, has been maintaining this personal Web site since 1996 amd offers a wealth of tips sheets on all sorts of Internet-related subjects for nonprofits in general and volunteer program managers in particular.  Always on the cutting-edge of technology, Jayne has provided a wonderfully welcoming and informative podcast, talking about how podcasts can be used by nonprofits, and just how easy it is to do.  http://www.coyotecommunications.com/podcasts/jayne_01.mp3.

ePhilanthropy Foundation

www.ephilanthropy.org

Educational organization helping nonprofits to use best Internet practices in online fundraising and communication, and to foster the effective and safe use of the Internet for philanthropic purposes.  (Acquired by Network for Good in July 2008)

Handbook for Online Volunteers
http://www.serviceleader.org/vv/handbook/

Reference information and tools to help online volunteers during their service with nonprofit organizations. Other agencies are welcomed to use this handbook as a resource for their own online volunteers, per the credit request at http://www.serviceleader.org/new/virtual/2003/04/000122.php.

Handheld Technologies and Volunteering
http://www.unites.org/Html/Resource/unites/unites0.htm
Information compiled by the United Nations Information Technology Service (UNITeS) on how PDAs or handheld computer technologies are used around the world in community service/volunteering/advocacy.

NetAction / The Virtual Activist

http://www.netaction.org/

Site dedicated to helping activists use Internet technology.  Includes an archive of articles from 1996-2003 and a self-guided training course on "Using the Internet for Outreach and Organizing," available in English and Spanish at: http://www.netaction.org/training/versions.html

NetSquared

http://www.netsquared.org/

An initiative of TechSoup Global, this site wants "to jumpstart the leading edge of online technological change -- and to help nonprofits use that edge to change the world!" Explains the new generation of online tools available that make it easier than ever before to collaborate, share information and mobilize support.

Network for Good – Social Networking Learning Area

http://www.fundraising123.org/social-networking

Articles, updated tips, and case studies on how to use blogs, social networking sites, and other online tools to raise and communicate with supporters.

nfpSynergy
http://www.nfpsynergy.net/our_free_research/default.aspx
Download the excellent free reports on "Virtual Promise -- From Rhetoric to Reality" and "Touch & Go: The internet, digital TV and mobile telephony as tools for maximising the impact of charities" from this UK consulting and rersearch firm.

Nonprofit Commons Project

http://npsl.wikispaces.com/

Managed by TechSoup Global, this a virtual community of practice for nonprofits to explore the opportunities and benefits of Second Life. You do not have to have an office in the Nonprofit Commons to get involved! This site provides documentation and other helpful information not only for NP Commons tenants, but for any nonprofit that is interested in learning about Second Life.

Online Community Toolkit
http://www.fullcirc.com/community/communitymanual.htm
Although not written for volunteer managers, provides a wide range of materials on fostering "online community." A nice tool for fostering volunteer community.

Online Volunteering (OV)

http://www.onlinevolunteering.org/

A free service provided by the United Nations Volunteers programme that connects development organizations with online volunteers. The site contains many tips about online volunteering, both for volunteers and host organizations.

Publicus.net

http://www.publicus.net/articles.html

A site devoted to "public strategies for the online world," this link takes you an archive of articles about e-citizenship.  Also see archive of postings to DoWire.org --"Democracies Online": http://www.publicus.net/dowire.html

Reaching Volunteers on the Internet
http://1800volunteer.blogspot.com/
Search Engine Optimization, Marketing and Mass Email tips and best practices on using the Internet to help volunteers find their perfect volunteer opportunity. From 1-800-Volunteer.org.

Sanchez Elementary School Online Mentoring Program

http://www.coyotecommunications.com/sanchezov/index.html

This resource was developed by Jayne Cravens for Sanchez Elementary School in Austin, Texas through the Charles A. Dana Center at the University of Texas at Austin. This online mentoring program is no longer operational but these Web materials have been preserved to help other schools develop their own online mentoring programs.

Senior Corps Tech Center

http://seniortechcenter.org/

Resources for American Senior Corps programs focusing on the use of the Internet for recruitment and training.

ServiceLeader: Virtual Volunteering
http://www.serviceleader.org/new/virtual/
Home of the original Virtual Volunteering Project and still a major site focused on online service, with information on all aspects of virtual volunteering.

SixDegrees.org

http://www.sixdegrees.org/

Any one person is connected to any other person through six or fewer relationships, because it's a small world. SixDegrees.org (founded by Kevin Bacon and Network for Good) is about using this idea to accomplish something good (social networking with a social conscience). Support favorite charities by donating or creating fundraising “badges” — as well as check out the favorite causes of other people, including celebrities.

Social Citizens Blog - Glossary 2.0

http://www.socialcitizens.org/blog/what-is-a-blog-anyway

Site utilizing the most innovative online technology for "social citizenship" offers this page defining blogs, wikis, and other tools (includes videos).

TechSoup.org Learning Center
http://techsoup.com/learningcenter/index.cfm
The "technology place for nonprofits" -- an overall great site. The Using the Internet page of the learning center has articles that discuss email, Web 2.0 and social netowrking tools.

Urban Survival Project

http://urbansurvivalproject.googlepages.com/about

The project's goal is to create a virtual volunteering website that is accessed through social networks like Facebook to bolster the support system for inner-city kids by solving the problems of commitment, localization and physicality that act as barriers to volunteering.  Centered on a blog.

Virtual Volunteering Project Archive

http://energizeinc.com/art/subj/VVArchiveCon.html

The Service Leader Web site was revised in 2003 and older information--particularly about online mentoring-- was removed.  Energize has received permission to archive these pages here.

Volunteerism and Information and Communication Technologies (ICTs) Library

http://wwv.icvolunteers.org/index.php?what=library

Extensive collection of original papers written for the for the World Summit on the Information Society (WSIS) Conference on Volunteering and ICTs, December 2003.

VoVici

http://www.vovici.com/resources/survey-best-practices.aspx

A variety of articles on how to conduct online surveys and gain more participation from respondents.

Wiki That!

http://www.wikithat.com/

This site proclaims itself "a simple, seamless, enjoyable PROCESS for civic and enterprise groups that actually DO stuff!"  It's a blog that introduces "wikis"--a form of online interaction for nonprofit and enterprise organizations to improve the effectiveness of groups and activities.

Youth as E-Citizens

http://www.centerforsocialmedia.org/ecitizens/index.htm

Online "tour" identifies and analyzes almost 400 websites, created for and in some cases by young people, that engage youth in civic activities. 

Relevant Hot Topic essays:

 

 

5/8/09

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Volunteer Management - An Essential Guide

 

 

 


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This file last modified 05/18/09